Website Support & Maintenance
Your site needs attention after it launches. We handle updates, security patches, bug fixes, backups and performance monitoring on an ongoing basis so you do not have to think about it.
Core software updates, plugin patches and compatibility checks applied on a regular schedule. Nothing gets left outdated and nothing gets applied without testing first.
Continuous security monitoring, malware scanning & vulnerability checks. We catch threats early and patch them before they become a problem for your site or visitors.
Automated daily backups stored off-site with tested recovery procedures. If something goes wrong, we restore your site quickly from the most recent backup.
Page speed tracking, uptime monitoring and server health checks. We identify slowdowns and fix them before your visitors or your search rankings are affected.
Get direct access to our development team for bug fixes, troubleshooting and small changes. Submit a request and get a response the same business day.
Fixed-price maintenance plans tailored to your site. WordPress, WooCommerce, custom builds. You pick the level of coverage and we handle the ongoing work.
A business website is not a one-time project—it requires continuous updates, security hardening, and server performance checks to stay fast and reliable. Most companies do not have the time or dedicated engineering staff to manage core patches, plugin conflicts, SSL renewals, and database optimization in-house. That is where our team comes in.
We provide custom-scoped monthly website maintenance plans tailored to your platform, traffic volume, and operational needs—with predictable monthly terms and no surprise hourly billing. Every support contract covers the critical technical layers of your website:
Every maintenance contract is managed 100% in-house by our English-speaking developers in Bangkok, Thailand. When you submit a request, you communicate directly with the engineers who know your codebase—never a call center or outsourced freelancer.
We maintain WordPress websites, WooCommerce stores, Magento e-commerce platforms, and custom PHP, Laravel, and React/Next.js web applications. Whether you need routine content updates, bug fixes, third-party API or payment gateway maintenance, or priority website troubleshooting, our team responds the same business day under clear SLA commitments.
Our maintenance clients include businesses in Bangkok, across Thailand, and internationally. We support single-site companies as well as enterprises running multiple web properties and online stores. Even if your website was originally built by another agency or developer, we perform a full onboarding audit, clean up existing issues, and take over ongoing care seamlessly from day one.
Businesses across Thailand and worldwide rely on our team to keep their sites running. Fixed monthly pricing, unlimited monthly tickets, direct communication and same-day response times. Based in Bangkok, Thailand and available when you need us.
Sierra IT Group Co., Ltd.
99 Soi Thian Thale 28,
Bangkhuntian Chailtalay Road,
Tha Kham, Bang Khun Thian
Bangkok 10150
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